Privacy Policy

Our Commitment to Privacy

Our Privacy Policy has been developed to ensure quality customer satisfaction in combination with our quality products offered through our website. This policy is designed to assist you in understanding how we collect, use, and the protect the personal information you submit.

Section 1 – The Information We Collect

When you visit our website, we collect Active and Passive Information. Active Information refers to information you actively choose to disclose and Passive Information refers to information we receive when you browse our website; this is collected anonymously.

A. Registration – When you register an account on our website, we collect personal information such as name, address, email address, and telephone number. This information is securely stored and most of this information can be edited through your account dashboard after creation. You select your username and password; please store this information in a secure location as we are not responsible for breaches into the system when access is willingly provided. We recommend changing your password regularly, especially if you believe another individual may have had access to your information. Your user ID and password are specific to you, you acknowledge responsibility for any and all use of our website conducted with your ID number and password.

B. Purchasing – When you purchase a product from us as part of the buying and selling process, we collect personal information such as name, address, email address, billing information, and other transactional information. This information is stored securely when submitted through our online forms.

C. Bank Information – This information collected during checkout is used only to process payment for your transaction and is not retained on our website.

D. Email Subscription – When submitting an email address for marketing purposes, you give us permission to send you emails that pertain to our business, announcements, and other updates.

When you are browsing our website, we automatically receive your computer’s IP address in order to receive information to learn about your browser and operating system. This is called Passive Aggregate Information and is used to monitor the activity on our website and improve content in order to make your visit an easy, enjoyable experience.

Aggregate Information can be used to collect, store, publish, promote, report, or disclose as long as this information does not personally identify you.

Section 2 – Consent

When you provide us your personal information to complete a purchase, process an echeck, or return a purchase, we imply that you consent to our collecting of this information for that purpose only.

If we receive consent by you to be put on our email subscription, you are able to opt-out at any time by contacting us at support@ohiobotanicals.com

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do, such as to prevent, detect, and investigate fraud, security breaches, or other illegal activity. We can also disclose this information if you violate our Terms and Conditions.

Section 4 – WooCommerce & WordPress

Our business is hosted on a WordPress & WooCommerce platform. They provide us with the online e-commerce platform that allows us to sell our products to you. We store your data on a secure server behind a firewall with updated security, and encrypt your connection via SSL.

Section 5 – Receiving and Sharing of Information With Third-Party Services and Hyperlinks

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us as it relates to security, payment, etc.
However, certain third-party service providers, such as payment gateways and processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

If this provider is located in/have facilities that are located in a different jurisdiction than you or us, your information may become subject to the laws of the jurisdiction(s) in which that service provider is located. Once you leave our website and are redirected to a third-party website, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Section 6 – Security Measures and Protecting Your Information

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent unauthorized access and ensure information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with bank account information through our website, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we follow all PCI-DSS requirements and implement additional acceptable industry standards. Communication through email or standard mail may not be secure. If you choose to communicate through these means, you are assuming the risk of doing so.

Section 7 – Cookies

Cookies are features of web browsing software that allow web servers to recognize the computer used to access the website. They are small pieces of data stored by a user’s browser to simplify a user’s online experience and to make this experience more personalized. Our website utilizes cookies to collect information on how our website is used. You have the ability to opt-out of certain cookies used by turning off the cookie function in your web browser.

Section 8 – Age of Consent

By accessing this website, you consent that you are at least of the age of 18 or you give consent to allow any of your minor dependents to use this website.

Section 9 – Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. We recommend you check back frequently, especially before submitting any personally identifiable information. Changes will take effect immediately upon updating content. If we make material changes to this policy, we will post an update on the homepage so you are aware of what information has been changed. You acknowledge the acceptance of this Privacy Policy at the time of use.

Questions and Concerns

If you have any questions, would like to submit a complaint, or simply want more information contact our Privacy Compliance Advisor at support@ohiobotanicals.com.